Use Conditions

Terms and Conditions of Our Website

Please review these terms and conditions carefully before using this website. By using this website, you irrevocably agree to comply with these terms and conditions.
Do not violate applicable laws or encourage others to do so, and avoid slander, defamation, harassment, and infringing on the rights of others through comments and available communication methods.

Data Protection

Any personal information you provide when using this website will be handled in accordance with our privacy policy.

Intellectual Property Rights

You may not copy, modify, publish, broadcast, distribute, sell, or transfer any materials on this website, whether in whole or in part, without prior written permission. However, you may download, print, or copy contents of this website for your personal, non-commercial use only.
Unauthorized use of this website may lead to violations of copyright, trademark, privacy, publicity, and communication laws.
You may only use this website in accordance with these terms and conditions and for lawful purposes, which include complying with all applicable laws, regulations, and codes of practice within the Kingdom of Saudi Arabia or any other jurisdiction from which you access this website. Additionally, do not send unsolicited emails to anyone, or upload or attach files containing viruses or other harmful programs that could damage another person's computer system.

Liability and Breach of Terms

You agree that you have no right to file any claim against us regarding the use of this website or in connection with it. You also assume responsibility if you publish or distribute materials, links, information, or opinions that incite violence, sectarianism, or disrespect religions or national symbols and constants.
We provide this website "as is" and "as available," and although we strive to maintain the accuracy of this website's content, it is offered without any express, implied, statutory, or any other type of warranties or conditions. We specifically disclaim all implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.
You agree to indemnify and keep us indemnified from and against all costs, claims, demands, liabilities, expenses, damages, or losses (including, without limitation, consequential losses, loss of profits, loss of reputation, and all interest, penalties, legal, and other professional costs) arising out of or in connection with your breach of these terms and conditions.

Links to Other Websites

Our website may provide links to third-party websites for your convenience. By using these links, you will leave our site. We do not control those sites or their legal practices, which differ from our own. We do not endorse third-party websites, nor do we represent them, and these terms and conditions do not apply to other websites.

Notification of Changes

We reserve the right to change the terms and conditions of our website at any time without prior notice. By continuing to access or use the website after such changes, you accept the modified terms and conditions. It is your responsibility to review the terms and conditions regularly.

Our Policies and Conditions

In our commitment to ensuring customer satisfaction and providing an exceptional online shopping experience through our website, we would like to clarify that no car will be shipped to any customer without ensuring its quality before shipment.

The policy for terminating a purchase contract is within 24 hours of signing the contract and before issuing the license plates and registration.
If the contract is terminated by the second party (the purchasing customer) before the issuance of the license plates and registration, the administrative service fees and the sales contract including VAT (3000 SAR) are non-refundable. These fees will be deducted from the paid amount, and the remaining balance will be refunded to the second party within 15 business days from the date of approval of the contract cancellation by the first party.
If the contract is terminated by the "actual user" authorized by leasing and financing companies before the issuance of license plates and registration, the actual user bears the administrative service fees and the sales contract including VAT (3000 SAR), which must be paid in cash within 48 hours from the date of approval of the contract cancellation by the first party and the approval of the financing entity before the issuance of the license plates and registration.
The second party acknowledges that they have read the purchase contract, which includes all the car details and the delivery date, and that they are aware of all the mentioned terms and conditions.
I, the second party, acknowledge that I will inspect the car, and receive it under this agreement as it is, and that I accept it according to the inspection conducted by me. Therefore, no further objections can be raised by the second party regarding this matter. The second party's signature upon receipt is considered absolute and irrevocable acceptance of the car's condition, including its appearance, design, engine, and price. The second party does not have the right to stop paying the debt, sue the first party, or claim any amounts, compensations, repairs, changes, or additions in the future related to this contract or the car.
The second party is committed to reviewing the maintenance contract and the manufacturer's guide and adhering to all the instructions contained therein.
The second party must pick up the car within 24 hours after being notified by the delivery department. If the car is not picked up within 48 hours, storage fees of 50 SAR per day will be charged for the first 15 days, and 100 SAR per day thereafter.
The first party is not responsible for any malfunctions inside or outside the car, including but not limited to mechanical, electrical, or electronic malfunctions, or any damages occurring to the car after 48 hours from the date of the scheduled delivery agreement without being picked up, and the car is delivered as is.
The warranty and maintenance policy are directly related to the vehicle dealer only and not to the distributor.
After delivering the car to the customer, it cannot be returned. If there is any observation about the car, it should be addressed to the agency during the first maintenance at 1000 km or 5000 km, and the distributor cannot be held responsible.
When requesting a maintenance appointment, the dealer must record the request and set a start date for maintenance. A bill or notice showing the car's condition and the expected completion date of the maintenance and its cost should be issued.
The second party acknowledges that they have read and agreed to the purchase of the car with all the information and prices mentioned in the quote and the specifications sheet and are aware of the replacement and return policy. The company policy is to deliver the car within 7-21 business days if the car is in stock.

Receiving Policy

The second party is committed to reviewing the manufacturer's guide and adhering to all the instructions contained therein, and providing the final customer with this guide.
After delivering the car to the customer, it cannot be returned. If there is any observation about the car, it should be addressed to the agency during the first maintenance at 1000 km or 5000 km, and the distributor cannot be held responsible.
After the purchase, the responsibility for the car is transferred to the agency's warranty, and the company is not involved.

Delivery Information

What areas do you deliver to?

- We provide delivery service to all regions of the Kingdom of Saudi Arabia.

Do I need to pay additional fees for the delivery service?

Payment for shipping is made upon receiving the car (payment to the shipping company, not to the Syarah Plus company). Note that the shipping company is a third party, and its fees depend on the location and distance.

What is the estimated time for the arrival of the car?

- The arrival of the car to your doorstep is expected within 10-20 days from the date of purchase.

Can I cancel the order after it has been confirmed?

- No, after confirming the order, it cannot be canceled. For more information, you can view the return and exchange policy available on the website.

How do I know the shipping company that will deliver the car?

- Once the shipment is confirmed, we will provide you with the shipping company’s contact information.